As we head into winter and the NSW COVID-19 restrictions ease, it is important to make sure we look after our general health.
Regular Check-ups are still important!
Patients with ongoing chronic illness & conditions should make time to see their doctor for a regular check-up, however, if you are ill or particularly vulnerable still, the telehealth phone appointment system is in place if you need to use it. It is particularly important for patients with long-term and ongoing health concerns to see their doctor regularly and to complete any necessary follow-ups and testing when it is due.
For all other patients, you can make an appointment to come into the practice to see your doctor, or if you prefer you can also use the telehealth phone appointment system. However, for patients who are not eligible to be bulk billed as a pensioner or government healthcare card concession, regular full Medicare fees apply, just like if you come into the practice to see your doctor. Full consultation fees will apply, at the doctor’s discretion, to non-concession patients as of 8th June 2020.
Telehealth Appointments.
All patients can use the telehealth appointment system to request repeat prescriptions and referrals from their doctor. Patients are expected to collect these from reception once they are ready, except for particularly vulnerable patients whose repeats can be sent to their specialist or preferred chemist.
For patients who are not eligible concession cardholders, when you have your telehealth appointment; once you have finished your consultation with the doctor, unless they choose to bulk-bill you (at their own discretion), please stay on the line and the doctor will transfer your call to reception where our receptionists can process your credit card payment over the phone. As with all Medicare appointments, you will be eligible for the appropriate Medicare rebate, our staff will process this on your behalf and send it to Medicare who will transfer the rebate to the bank account linked with your Medicare card. This process usually completes within 24-28 hours.
Flu-like Symptoms?
While restrictions have been eased, it is important to still remember that if you have any COVID-like symptoms, such as a runny nose, sore throat, cough, or fever, you MUST NOT attend our practice. Please call and speak to one of our receptionists who can advise you further.
For any additional information regarding this post, fees, appointments, or telehealth appointments, please call us on 4285-2630.
In the case of an emergency please call 000 or go to your nearest Hospital emergency department.