2020 Influenza Vaccines Due mid-late April

AVAILABLE SOON

Seasonal Influenza Vaccination Program

We have been advised that the Government-funded influenza vaccines should become available around mid-late April 2020.

Our helpful reception staff will be happy to book an appointment for you once we have the vaccines in stock.

Stay up to date by checking back with us via our webpage, Facebook or Instagram.

For further information on this program visit: https://www.health.nsw.gov.au/immunisation/pages/flu.aspx

Please note that these vaccinations do not cover CORONA virus.

Coronavirus (COVID-19) Information for all patients

What you need to know

If you are a traveller from mainland China or Iran or think you may have been in close contact with a confirmed case of coronavirus, special restrictions apply to you. You must isolate yourself. This means you stay at home and do not attend public places, including work, school, childcare or university. For the latest advice on who needs to isolate, go to www.health.gov.au

While coronavirus is of concern, it is important to remember that most people displaying symptoms such as fever, cough, sore throat or tiredness are likely suffering with a cold or other respiratory illness—not coronavirus.

How can we help prevent the spread of coronavirus?

Practising good hand and sneeze/cough hygiene is the best defence against most viruses. You should:

  • Wash your hands frequently with soap and water, before and after eating, and after going to the toilet; cover your cough and sneeze, dispose of tissues, and use alcohol-based hand sanitiser; and if unwell, avoid contact with others (touching, kissing, hugging, and other intimate contact.

How is this coronavirus spread?

The coronavirus is most likely to spread from person-to-person through:

  • Direct close contact with a person while they are infectious; close contact with a person with a confirmed infection who coughs or sneezes, or touching objects or surfaces (such as door handles or tables) contaminated from a cough or sneeze from a person with a confirmed infection, and then touching your mouth or face.
  • Most infections are only transmitted by people when they have symptoms. These can include fever, a cough, sore throat, tiredness and shortness of breath.

What if I develop symptoms? If you develop symptoms (fever, a cough, sore throat, tiredness or shortness of breath) and fit the risk categories from travel or contact with a confirmed case, you should arrange to see your doctor for urgent assessment. You must telephone the health clinic or hospital before you arrive and tell them your travel history or that you may have been in contact with a potential case of coronavirus. You must remain isolated either in your home or a healthcare setting until public health authorities inform you it is safe for you to return to your usual activities.

Who is most at risk of a serious illness? Some people who are infected may not get sick at all, some will get mild symptoms from which they will recover easily, and others may become very ill, very quickly. The people at most risk of serious infection are:

  • People with compromised immune systems, such as people with cancer; elderly people; Aboriginal and Torres Strait Islander people; very young children and babies, and people with diagnosed chronic medical conditions.

How is the virus treated? There is no specific treatment for coronaviruses. Antibiotics are not effective, and most symptoms can be treated with supportive medical care.

Should I wear a face mask? You do not need to wear a mask if you are healthy, while masks can help prevent transmission of disease from infected patients to others, masks are not currently recommended for use by healthy members of the public for infections like coronavirus.

More information.

For the latest advice, information and resources, go to www.health.gov.au or https://www.health.gov.au/resources/collections/novel-coronavirus-2019-ncov-resources

Call the National Coronavirus Health Information Line on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.

Information obtained from the Australian Government – Department of Health.

Thank you! Applications Closed

Applications have now closed for our role of Casual Medical Receptionist. THANK YOU to everyone who took the time to apply, or share our post on Social Media. Applicants selected for interview will hear from us shortly.

We’re Hiring a new Medical Receptionist!

Casual Medical Receptionist Role

  • Based in Balgownie Village, just 5 minutes north of Wollongong.
  • Friendly, hard-working team passionate about delivering excellent patient care
  • Casual hours; On-call Basis

The Role

We are seeking a friendly Medical Receptionist to join our team at Balgownie Village General Practice. This is a Casual role with variable hours and shifts, able to cover annual and sick leave at short notice as well as adapt with any changes in our doctors’ schedules. We are ideally after someone who can work between the practice hours of Monday – Friday 7.15am – 5.30pm.

Reporting to the Practice Manager and working alongside our other medical receptionists, you will be responsible for:

  • Meeting and greeting patients, guiding them through the registration process and providing superior customer service
  • Scheduling appointments efficiently and pro-actively managing the appointment book to ensure effective use of our doctors’ time
  • Either opening or closing the practice as needed
  • Entering patient data, ensuring accuracy and confidentiality
  • Processing and receipting all payments
  • Managing phone and email queries
  • Assisting in maintaining practice cleanliness by tidying up consulting rooms before and after patient use and at the end of the day
  • Providing general administration duties as required
  • Participating in staff meetings and training

You are:

  • Customer-focused and make patient care the top priority
  • Pro-active; continuously seeking ways to improve and streamline processes
  • A strong team player who positively contributes to work culture
  • Approachable, reliable and dependable
  • Willing to go the extra mile when required
  • Authorised to work in Australia

In addition, you have:

  • Demonstrated receptionist experience in a medical practice, preferably a general practice (although other related experience will also be considered such as dental, optometry, pharmacy experience)
  • Excellent computer skills including medical practice software (e.g. Medical Director & PracSoft would be highly advantageous); knowledge of MS Word; scanning and uploading incoming patient information to patient records
  • Working knowledge of medical billing procedures and the ability to process Medicare and other payments
  • A basic understanding of general practice and surgical MBS item numbers
  • Strong communication and interpersonal skills
  • Solid time management and organisational skills
  • Mature and sensitive approach when dealing with the patients
  • A “can do” attitude
  • Completion of an accredited medical receptionist course/knowledge of medical terminology or equivalent is desirable but not essential.

Please note that previous experience as a medical receptionist is an absolute requirement for this role. Thank you.

To apply for this role, please submit your CV to marina@bsfmedical.com.au or Contact Marina on 4285 2630.  Only successful applicants will be contacted for interview.

Be Alert – Not Alarmed!

Corona Virus – Information for Patients

There has recently been an outbreak of Novel Coronavirus in the area of Wuhan City, Hubei province in China.

If you believe you may have come into contact with the virus; have travelled overseas (especially to China since December 2019); have come into contact with persons who have travelled overseas or in this area; or have come into contact with persons known to or suspected of having the virus; you should contact your local GP urgently and advise reception staff immediately upon arrival at the practice rooms.

If you develop a fever, a cough, sore throat or shortness of breath within 14 days of travel to an affected area, you should immediately isolate yourself from other people. Contact your GP or your emergency department or call the healthdirect helpline 1800 022 222 and seek medical attention as soon as possible.

It is important to phone ahead so that the practice or emergency department can make appropriate preparations and protect others.

When seeking medical care wear a surgical mask (if available) otherwise ask for one when you arrive and practice simple hygiene by covering your coughs and sneezes with a tissue or your elbow and washing your hands thoroughly.

Our staff can provide patients with a mask on arrival in our practice.

Patients who are concerned out-of-hours or have severe respiratory symptoms should call 000 for an ambulance or present to their nearest hospital. Please ensure that you advise the hospital or Ambulance officers if you suspect Coronavirus.

We thank you for your co-operation in this matter.

2019/2020 Christmas and New Years Opening Hours

The Doctors and Staff at Balgownie Village General Practice would like to wish our Patients, Allied Health Partners and their families a very Merry Christmas and a Happy New Year.

Please note our modified opening hours for the Christmas and New Year Period.

In the event of an emergency please contact 000 or visit your nearest hospital.

Beside our practice times, the Illawarra Radio Doctor can assist with out of hours doctor’s visits phone:  4228 5522. See their opening hours below:

Christmas/New Year Opening Hours Balgownie Village General Practice
Open Monday 23rd December, 2019 7.30am to 5.00pm
Open Tuesday 24th December 2019 7.30am to 12 midday
Closed Wednesday 25th December, 2019 Christmas Day
Closed Thursday 26th December, 2019 Boxing Day
Open Friday 27th December, 2019 7.30am to 2.30pm
Open Monday 30th December, 2019 7.30am to 5.00pm
Open Tuesday 31st December, 2019 7.30am to 12 midday
Closed Wednesday 1st January, 2020 New Year’s Day
Open Thursday 2nd January, 2020 7.30am to 5.00pm
Open Friday 3rd January, 2020 7.30am to 5.00pm
Southern IML collection centre within our practice will be open as follows:
Open Monday 23rd December, 2019 7.30am to 11.30am
Open Tuesday 24th December 2019 7.30am to 11.30am
Closed Wednesday 25th December, 2019 Christmas Day
Closed Thursday 26th December, 2019 Boxing Day
Open Friday 27th December, 2019 7.30am to 11.30am
Open Monday 30th December, 2019 7.30am to 11.30am
Open Tuesday 31st December, 2019 7.30am to 11.30am
Closed Wednesday 1st January, 2020 New Year’s Day
Open Thursday 2nd January, 2020 7.30am to 11.30am
Open Friday 3rd January, 2020 7.30am to 11.30am

 

For other Southern IML Centres, see the website

Christmas/New Year Opening hours Illawarra Radio Doctor Ph: 4228 5522
Open Wednesday 25th December, 2019 Christmas Day – 24 hours
Open Thursday 26th December, 2019 Boxing Day – 24 hours
Open Friday 27th December, 2019 6pm to 6am following day
Open Saturday 28th December, 2019 12 midday to 6am Sunday
Open Sunday 29th December, 2019 24 hours
Open Monday 30th December, 2019 6pm to 6am following day
Open Tuesday 31st December, 2019 6pm to 6am following day
Open Wednesday 1st January, 2020 24 hours
Open Thursday 2nd January, 2020 7.30am to 5.00pm
Open Friday 3rd January, 2020 7.30am to 5.00pm

 

Update Notice for potential New patients

Following a recent influx of new patients for our practice, we are pleased to announce that we are now able to re-open our books for new patient bookings.
We currently have one doctor in our practice taking on new patients – Dr Madhuri Vandara.
If you would like to register as a new patient with our practice, please contact our helpful reception staff to book an appointment, or you may download a copy of the registration forms from our website and drop them in directly to make your initial consultation booking.
For more information click the links regarding our services, doctors, nurses, fees and in-house pathology service

In the case of an emergency, call 000 and ask for an ambulance.

Notice for potential New patients in our practice

Our practice has recently been inundated with new patient requests.

Only one GP within our practice currently has her patient books open to new patients. However, new patient initial consultation appointments are fully booked until December.

Though we understand that the situation of having to find a new doctor can be distressing for patients, our priority as a practice has always been to ensure that our doctors have enough time to provide care for each patient currently registered.

With this in mind, we have placed a temporary hold on any further new patient registrations. This will be reassessed in early December when we have had time to triage the patients already registered with us and ensure that our doctors are not overwhelmed with additional bookings.

For patients, who require access to a new GP more urgently, there are several fee-paying practices and bulk-billing medical centres within the local areas of Corrimal, Corrimal East, Towradgi, Bellambi & Woonona.

We thank you for your understanding in this matter.

(** Our practice is a full fee-paying practice. Patients with a government-issued blue pensioner or green health-care concession card are eligible to be bulk-billed.)

In the case of emergency, call 000 and ask for an ambulance.

National Cancer Screening Register

Are you aware of the Australian Government’s National Cancer Screening Register?

The register is aimed at all Australian’s who are eligible for the FREE Bowel Cancer or Cervical Cancer screening program. Invitations and reminders to participate in these screening programs are linked to your Medicare record, so it’s important to ensure your Medicare details are kept up to date. Your regular GP can still send you a reminder also. To learn more, the National register websites can provide more information.

http://www.cancerscreening.gov.au/internet/screening/publishing.nsf/Content/bowel-screening-1

https://www.ncsr.gov.au/content/ncsr/en/general-public.html

2019 Fees Update

As of 1st July 2019, our consultation fees have been adjusted in line with the latest Medicare schedule. For more detailed information on our fees please visit our Fees information page, or contact our receptionist who can assist you further.

Out-of-pocket costs for full fee paying patients range between $20 and $25 per consultation at our practice.

Click continue below to read our detailed fee information.

Fees